Privacy Policy

Website: https://igniteacademy.ca/
Effective Date: January 22, 2026
Last Updated: January 22, 2026

  1. Introduction
    Ignite Academy (“we,” “us,” “our,” or the “Company”) is committed to protecting the privacy and personal information of our students, their parents and guardians, educators, and all visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our educational programs, services, and website located at https://igniteacademy.ca/.
    We operate in Ontario, Canada, and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian and Ontario provincial privacy legislation. Given that our programs serve children aged 8-12 years old, we take extra precautions to protect the personal information of minors.
    By accessing our website, enrolling in our programs, or otherwise providing personal information to us, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.
  2. Information We Collect
    2.1 Personal Information of Parents and Guardians
    We may collect the following personal information from parents and guardians:
    Full name
    Email address
    Telephone number(s)
    Mailing address
    Payment and billing information
    Emergency contact information
    Communication preferences
    2.2 Personal Information of Students
    With parental or guardian consent, we may collect the following information about enrolled students:
    Full name
    Date of birth and age
    Grade level and school name
    Photographs and videos (for program documentation purposes)
    Medical information relevant to program participation (allergies, health conditions, medications)
    Dietary restrictions
    Learning accommodations or special needs information
    Emergency contact information
    2.3 Information from Educators and Schools
    When working with teachers and educational institutions, we may collect:
    Contact name and professional title
    School or institution name and address
    Professional email address and telephone number
    Billing and payment information
    2.4 Website Information
    When you visit our website, we may automatically collect:
    IP address
    Browser type and version
    Operating system
    Pages visited and time spent on pages
    Referring website addresses
    Device information
    Cookies and similar tracking technologies
  3. How We Use Personal Information
    We use the personal information we collect for the following purposes:
    Program Administration: To register students, manage enrollments, and administer our after-school programs, summer camps, and March Break camps
    Communication: To communicate with parents, guardians, and educators regarding programs, schedules, updates, and student progress
    Safety and Emergency Purposes: To contact parents or emergency contacts and to address any medical or safety concerns during programs
    Payment Processing: To process tuition fees, camp fees, and other payments
    Program Improvement: To evaluate and improve our curriculum, teaching methods, and overall program quality
    Marketing and Promotions: With consent, to send newsletters, promotional materials, and information about upcoming programs and events
    Legal Compliance: To comply with applicable laws, regulations, and legal processes
    Website Optimization: To analyze website usage and improve user experience
  4. Consent
    4.1 Parental and Guardian Consent
    Because our programs serve children under the age of 13, we require verifiable parental or guardian consent before collecting, using, or disclosing any personal information of a child. Parents and guardians provide consent through our registration and enrolment forms.
    Parents and guardians have the right to:
    Review the personal information collected about their child
    Request correction of inaccurate information
    Withdraw consent for future collection, use, or disclosure of their child’s information
    Request deletion of their child’s personal information, subject to legal retention requirements
    4.2 Withdrawal of Consent
    You may withdraw consent at any time by contacting us using the information provided in Section 12 of this Policy. Please note that withdrawing consent may affect our ability to provide services to you or your child.
  5. Disclosure of Personal Information
    We do not sell, trade, or rent personal information to third parties. We may disclose personal information in the following limited circumstances:
    5.1 Service Providers
    We may share personal information with trusted third-party service providers who assist us in operating our business, including:
    Payment processors
    Email and communication platforms
    Website hosting providers
    Customer relationship management systems
    All service providers are contractually obligated to protect personal information and use it only for the purposes for which it was disclosed.
    5.2 Legal Requirements
    We may disclose personal information when required by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to:
    Comply with legal obligations
    Protect and defend our rights or property
    Protect the safety of students, staff, or the public
    Investigate potential violations of our terms and policies
    5.3 Business Transfers
    In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.
  6. Photographs and Videos
    With parental consent, we may take photographs and videos of students participating in our programs for the following purposes:
    Internal program documentation and evaluation
    Marketing and promotional materials (website, social media, brochures)
    Media coverage of events
    Parents and guardians may opt out of having their child photographed or recorded for marketing purposes by indicating their preference on the registration form or by contacting us directly.
  7. Data Security
    We implement appropriate technical, administrative, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
    Secure socket layer (SSL) encryption for data transmission
    Restricted access to personal information on a need-to-know basis
    Password protection and secure storage systems
    Regular security assessments and updates
    Staff training on privacy and data protection
    While we take reasonable steps to protect personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
  8. Data Retention
    We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods may vary based on the type of information and the purpose of collection:
    Student Records: Retained for a minimum of seven (7) years following the last program enrollment
    Financial Records: Retained in accordance with applicable tax and accounting requirements
    Marketing Communications: Retained until consent is withdrawn
    Website Analytics: Retained in anonymized form
    Upon request, or when personal information is no longer needed, we will securely destroy or anonymize the information.
  9. Cookies and Tracking Technologies
    Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic.
    9.1 Types of Cookies We Use
    Essential Cookies: Necessary for website functionality
    Analytics Cookies: Help us understand how visitors use our website
    Marketing Cookies: Used to deliver relevant advertisements (with consent)
    9.2 Managing Cookies
    You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. For more information about cookies, visit www.allaboutcookies.org.
  10. Third-Party Links
    Our website may contain links to third-party websites, services, or resources. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices or content of third-party sites.
  11. Your Privacy Rights
    Under Canadian privacy law, you have the following rights regarding your personal information:
    Access: Request access to the personal information we hold about you or your child
    Correction: Request correction of inaccurate or incomplete information
    Withdrawal of Consent: Withdraw consent for the collection, use, or disclosure of personal information
    Deletion: Request deletion of personal information, subject to legal retention requirements
    Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
    To exercise any of these rights, please contact us using the information provided below.
  12. Contact Information
    If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
    Ignite Academy
    Website: https://igniteacademy.ca/
    Email: hello@igniteacademy.ca
    Phone: 647.503.6642
    Address: #108, 347 Jane street, Toronto, ON
    We will respond to all privacy-related inquiries within thirty (30) days.
  13. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:
    Update the “Last Updated” date at the top of this Policy
    Post the revised Policy on our website
    Notify registered users via email when appropriate
    We encourage you to review this Privacy Policy periodically to stay informed about how we protect personal information.
  14. Governing Law
    This Privacy Policy is governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

    By using our website or enrolling in our programs, you acknowledge that you have read, understood, and agree to this Privacy Policy.

    © 2026 Ignite Academy. All rights reserved.